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ONLINE MANUAL

Part One


Welcome To BEST-HOST - a BECANADA.COM division.

Thankyou for choosing OLM as your service provider, we employ dozens of Dual Pent II 266 and 300 mghz pentium based computers, all utilizing the world famous Apache web server and a customized version of Redhat 4.2 Linux. We connect to the internet thru a full T3 connection that runs into NAP's Dual OC3 backbone connections. Each server is monitored 24X7 and all employ advanced system monitors capable of notifying staff members anytime a problem may arise. If you should have any questions use the contact emails below.


For support questions please always include your domain, userid and a full description of the problem including any errors that arise.

Policies and Service Guidelines

Content:
All services may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold us harmless from any claims resulting from the use of the service which damages the subscriber or any other party.

Note: Pornography, Nudity and sex-related merchandising are prohibited on all servers. This includes sites that may infer sexual content, or link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the internet. Links to such materials are also prohibited.

In addition any site selling or promoting Bulk email services or software is not allowed

Examples of non-acceptable content or links:

We will be the sole arbiter as to what constitutes a violation of this provision.

Traffic Guidelines
Due to the unique resource characteristics and traffic patterns associated with certain types of sites, the following are limited to 3 gigs of free traffic:

CGI Scripts
Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effects normal server operation.

Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be large system hogs and we cannot allow it as an account option. We do provide a choice of Java chatrooms for a small extra charge that will more than fill your needs and run without hindering the performance of the machine for others. You are limited to one chatroom on your domain.

Background Running Programs
We may allow programs to run continually in the background. These are considered on a one to one basis and an extra charge will be incured based on system resources used and operational maintenance needed.

IRC
We currently do not allow IRC or IRC bots to be operated on our servers.

Commercial Advertising - Email:
Our servers may not be the source, intermediary, or destination address involved in the transmission of spam, flames, or mail bombs. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. Advertising sites on other servers which in turn contain links to a domain on our servers is prohibited. We consider spam any mass unsolicited message in the mediums of Newsgroups and Email. If you are found to have spammed, then we will immediately, without warning, disable your domain. In addition, we will impose a $100 penalty for each spam policy violation. We reserve the right to refuse or cancel service to known spammers. Lastly, we reserve the right to determine what violates this policy.

As such, any violation will result in immediate deactivation of services without refund.

Server Abuse:
Any attempts to undermine or cause harm to a server is strictly prohibited.

Refusal of Service:
We reserve the right to refuse or cancel service at our sole discretion.

If any terms or conditions are failed to be followed it will result in grounds for immediate account deactivation.


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