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ABOUT BEST-HOST

BEST-HOST is a division of Becanada, and Becanada is a division of David Belton Software Enterprises INC and a registered member of the Chamber of Commerce.

Becanada creates software to automate internet advertising [Power Submitter, AOS], to control spam, email long/short term follow up systems, run classifieds service[s], website replication and many other types of desktop and server based software, operates a hosting service ["BEST-HOST.COM"] with website design, does custom programing for clients worldwide, operates 3 newsletters ["Cashlinks", "ISell Newsletter", "Internet Marketing"] with over 50,000 subscribers total and runs several websites and affiliate programs. In business online since 1996 it is privately owned and operated and has 10 of 1000s of clients worldwide and over 10,000 affiliates worldwide.

Frequently Asked Hosting Questions
1. Do you offer a money back guarantee?
3. How long have you been in business?
4. Can I use FrontPage 98, 2000, 2002 and 2003 to build my site and host it on your servers?
5. Can I see some of the web sites you host?
6. Are there any long term contracts or commitments when I sign-up?
8. Do you allow Adult Sites?
9. What if I forgot my password?
10. What is the difference between IP and name-based hosting.
11. What is virtual web hosting?
12. What's Best-host's DNS information?
13. Do you offer Technical Support?
14. What Operating System and Server Software is being used?
15. What is a virtual/true domain?
16. Do you accept international customers?
17. Can I use my account for commercial purposes?
18. What are your network capabilities?
19. How long does it take to set up a new shared hosting account?
20. Do you offer dialup Internet access?
21. Do you offer web page design services?
22. How do I transfer files to my website?
23. Will I have unlimited access to my site for updates?
24. How can I tell how many visitors go to my website?
25. Can I access my domain without the "www"?
26. Do you support Java servlets?
27. Can I password protect directories?
28. Will you place advertisements on my site?
29. What type of databases do you support?
30. How many MySQL databases can I create?
31. What type of hardware are you using?
32. Do you support IMAP?
33. Do you maintain backups of my data?
34. Can I compile programs written in C and C++?
35. Will Server Side Includes (SSI) work on your servers?

1. Do you offer a money back guarantee? - Top

Best-host.com provides a thirty (30) day “no nonsense” money back guarantee for all direct shared hosting accounts. If, for any reason, you request cancellation before your first bill date, Best-host.com will refund to you the first month's service cost, plus applicable set-up fees. Please note that the set-up fees for dedicated servers, private servers, are non-refundable.

3. How long have you been in business? - Top
Best-host, (Best-host.com) is a privately held company dedicated to helping individuals and businesses create a powerful online presence easily and economically. Founded in 1997, Best-host.com has grown considerably by providing a comprehensive array of web services backed by superior service and the latest technology.

4. Can I use FrontPage 98, 2000, 2002 and 2003 to build my site and host it on your servers? - Top

Yes, we support FrontPage 98, 2000, 2002 and 2003 with the very latest FrontPage Server Extensions.

Please note: With Front Page 2003, the upload function and share point services will not work on Linux/Unix -

5. Can I see some of the web sites you host? - Top

Do to our privacy policy, we do not release any customer sites or email addresses. -

6. Are there any long term contracts or commitments when I sign-up? - Top

No. We do not require our clients to sign a contract, however, all clients are required to agree to our Policies. -

8. Do you allow Adult Sites? - Top
No. Adult sites are strictly prohibited. Please refer to our policy for further information. -

9. What if I forgot my password? - Top

Simply email sales with your domain name and we will send the password to the email address on file. -

10. What is the difference between IP and name-based hosting. - Top

IP Based-
Each domain has its own IP number
Domains have access to multiple SSH/FTP Accounts
Ability to register a domain-specific secure certificate

Name Based-
Multiple domains share the same IP number
Domains have access to ONE SSH/FTP account, the balance are all POP accounts
Inability to register a domain-specific secure certificate -

11. What is virtual web hosting? - Top

We specialize in virtual web hosting, which means you can find a home for your website on our high performance web servers and establish your presence on the Internet with your own unique domain name. This is a cost effective alternative to hosting your own website internally. Our shared hosting environment gives you the benefits of high performance servers, high bandwidth connectivity that can seamlessly grow with your needs, pre-installed software, guaranteed reliability, and round the clock technical support, all at a fraction of the cost of doing it yourself.

12. What's Best-host's DNS information? - Top

Primary Name Server: ns.best-host.com
Secondary Name Server: ns2.best-host.com


13. Do you offer Technical Support? - Top

Yes. We provide with you 2 options to immediately contact our support staff:
  1. 24/7 web-based Support Desk that allows us to directly take your questions
  2. Call us at 613-836-6389 , mon to fri 10 am to 5 pm EST.


We also provide a number of online training courses in HTML, FrontPage, and Java, all in HTML and fully searchable. We also offer an extensive Support Manual along with a detailed Support FAQ to provide you with answers to all support queries immediately. The Support FAQ is constantly being updated and offers a searchable archive of all support-related queries.


14. What Operating System and Server Software is being used? - Top

All of our systems run a customized version of RedHat, using the powerful Apache Web Server and Apache SSL Server for secure transactions.

15. What is a virtual/true domain? - Top

A virtual/true domain is having your own domain name (http://www.your-name.com) without having to install expensive server hardware and software. With a virtual domain, you utilize our server's storage space, however, you are still professionally represented via your own personal Internet web address (www.your-name.com) and by your own personal email address (you@your-name.com). Having your own domain name enables you to maintain the same email address (you@your-name.com) even if you change Internet providers.

16. Do you accept international customers? - Top

Yes. We are proud to currently house domains for customers in over 150 countries worldwide and can host any valid domain name extension. -

17. Can I use my account for commercial purposes? - Top

Yes. You can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information, products, and services available to the users of the Internet community, and we provide our customers the necessary tools to develop a successful Internet business.

18. What are your network capabilities? - Top

You are hosted on our fiber optic network, which connects to the Internet through 1 OC3 and 3 redundant DS-3 multi-homed connections. This high-speed connectivity combined with exceptionally fast and reliable Pentium IV servers, guarantee fast access to all websites housed within our network and 99.9% uptime 24 hours a day, 365 days a year.

19. How long does it take to set up a new shared hosting account? - Top

New accounts are set up within 6 - usually within 1 hour -  hours from the time we receive your order. Once your account is set up, you will be emailed your account login information (user ID, password & FTP hostname) along with some useful URLs to help you get started. You can immediately start uploading files to your new website. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification.

20. Do you offer dialup Internet access? - Top

No. Since our primary focus is web hosting, we do not offer dialup access.

21. Do you offer web page design services? - Top

Yes. Please contact our web design team for further information. Also, you can add our SiteBuilder feature to easily design your own site. -

22. How do I transfer files to my website? - Top

Files must be transferred to the web server via File Transport Protocol (FTP). Internet providers such as AOL, CompuServe, and Prodigy may have a built-in FTP interface. If you need FTP, Telnet, mail, or other Internet software, visit Shareware.com.Shareware is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs. An FTP tutorial is also available for beginners who may not be familiar with FTP. Microsoft FrontPage users can "publish" their sites to our server and should not use FTP.

23. Will I have unlimited access to my site for updates? - Top

Yes. You have unlimited access via FTP 24 hours a day, 365 days a year. As such, you can create and maintain your web pages on your own computer and upload files to your website at your leisure.

24. How can I tell how many visitors go to my website? - Top

Webalizer, a very powerful tools for graphically tracking visitors to your site, are included FREE with every account. They provide you statistics on how long visitors were there, what pages they visited, and the order in which they were visited. With the advanced logging feature activated, it even captures what browser was being used and how the visitors found you, whether through a search engine or a website link.

25. Can I access my domain without the "www"? - Top

Yes. You will be able to access your domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.

26. Do you support Java servlets? - Top

We do not support JSP on our shared hosting plans.

27. Can I password protect directories? - Top

Yes. The control panel has an easy-to-use WebPassword PowerApp, which enables you to password-protect one or more directories with multiple users. Since it uses .htaccess, FrontPage users must use the password protection function that is built into their software.

28. Will you place advertisements on my site? - Top

No. We do not place any advertisements on your website.

29. What type of databases do you support? - Top

We offer MySQL and PostgreSQL and MySQL . We do not support Cold Fusion or Access databases. However, if you have your own licensing for these, you can install them on our dedicated server plans. -

30. How many MySQL databases can I create? - Top

There is no limit to the amount of MySQL databases you can create. The database entries use the disk space in the account allocation.

31. What type of hardware are you using? - Top

For maximum reliability all our servers are custom-built using the best components currently available in the industry. Since there are constant improvements in the hardware industry, we ensure that we upgrade all our systems every 3-4 months, thereby providing you access to the latest machines equipped with fast processors and lots of memory and storage space.

32. Do you support IMAP? - Top

IMAP is supported .

33. Do you maintain backups of my data? - Top

You can back up and restore files as often as required directly to your local machine with our easy-to-use backup utility provided in your web control panel. We do not maintain backups of your site for you.


34. Can I compile programs written in C and C++? - Top

Yes, if the account you choose includes SSH access. The standard gcc compiler is used.


35. Will Server Side Includes (SSI) work on your servers? - Top

Yes. SSI's will parse on any page ending in .sht or .shtml.




Website Replication Technology By Becanada Copyright 1996-2017 - used by over 1,000,000+ affiliates daily worldwide.